• Free Delivery

We try very hard to give as much information as possible about our electric bikes, but its hard to fit in every single question onto the website.

Therefore if something is not answered below, please don't hesitate to get in touch with us;

 

Click & Collect

We offer FREE Click & Collect from our warehouse & showroom for all our electric bikes Escape, City Bike & The Rascal. Accessories are also available for click & collect when you spend over £20.

Simply select Click & Collect in the checkout and complete your purchase.

You will receive first an order confirmation, and then a collect in store notification email when your item is ready to be collected.

We will process your Click and Collect order and aim to have it ready for pickup at our warehouse within 1-3 business days.

You’ll receive an email with your order confirmation, which you’ll need to have when you collect your eBike purchases.

Need Help?

Phone 01702 527814
Call us Monday - Friday 9.00 - 5.00

First things first, please check your Junk folder as it might be waiting for you there.

You should have received a confirmation email within 2 hours of placing your order. Still haven’t had an email confirmation and not sure if your order has gone through?

Please contact us;

Call us Monday - Friday 9.00 - 5.00

t: 01702 527814

e: sales@katieblake.co.uk

Small accessory items will be left in a safe and secure location, or with a neighbour. eBike deliveries need a signature and can’t be left unattended, so someone will need to be home. If you can’t be there, please email us;

e: sales@katieblake.co.uk or call us on t: 01702 527814 to rearrange your delivery.

Katie Blake eBike warehouse & showroom:

Glencrest Seatex Limited,
Seatex House,
Airborne Industrial Estate,
Eastwood,
City of Southend on Sea,
Essex,
SS9 4EX

Need Help?

Phone 01702 527814
Call us Monday - Friday 9.00 - 5.00

Katie Blake offers delivery across the UK mainland but if you live in a remote location, please contact us and ensure that we can deliver to your specified address before you place an order.

t: 01702 527814

e: sales@katieblake.co.uk

Call us Monday - Friday 9.00 - 5.00