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Katie Blake Warranty

Katie Blake E Bikes come with a 2-year guarantee and we have linked up with a local bike dealer near you to look after servicing, repairs and accessories.

Our E Bikes are built to the highest quality and made to exacting EU and British Standards.

Satisfaction Guarantee

We want you to be pleased with your purchase but if you are not you can return any item by notifying us of your intentions in writing within 14 days of receiving your purchase.

This 14-day period begins the day after you receive the items from us.

Once you have notified us you have a further 14 days to return them to us unused and in their original packaging.

We are always very disappointed on the rare occasions our customers receive a faulty item.

If you have identified a fault, please let us know within 30 days of purchase and return the item to us for an exchange or a full refund.